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Solutions by goal

Reply to every enquiry fast, without living on your phone

Give every WhatsApp enquiry a first reply from the AI Chatbot, an owner on your team, and an alert when a customer has been waiting.

Join early access Try the live demo Early access
A chat in the Team Inbox after a salesperson took over from the AI agent and replied with an appointment slot; a button offers to hand the chat back to the AI.

Demo dataA salesperson taking over a chat from the AI Chatbot. Fictional customer.

Why it's hard today

Everyone is busy when messages arrive

On site, driving, or with another customer. Replies wait until someone is free.

Messages go to one person's phone

The rest of the team can't see the chat, so they can't help.

Nobody knows who is waiting

There is no list of customers still waiting for an answer, or for how long.

Slow replies are invisible

Nobody can see reply times by salesperson, so they never improve.

Three products, one line from enquiry to sale

The AI Chatbot answers first

Common questions answered on your own number, from the information you give it.

  • Sends brochures and photos
  • Books site surveys
  • Hands over when a person is needed
AI Chatbot

Every chat gets an owner

The Team Inbox puts every conversation in one list, with an owner and a waiting time.

  • Assign each chat
  • Reply-time alerts
  • Quick replies
Team Inbox

Reply speed you can see

The Owner Dashboard shows the median first reply, and reply speed by salesperson.

  • Median first reply
  • By salesperson
  • Compared with the previous period
Owner Dashboard

Before and with WorkLink

Before

Spreadsheets and personal phones

  • Replies wait until someone is free
  • Chats live on personal phones
  • No list of who is waiting
  • Reply speed is a guess

With WorkLink

Reply to every enquiry fast

  • A first reply from the AI Chatbot on your number
  • One shared inbox for the team
  • Waiting-time badges and alerts
  • Reply speed by salesperson on the dashboard

Click around the live demo

The live demo is the WorkLink CRM with a fictional company's data. Open any number on the Owner Dashboard to see the records behind it.

Open the live demo
Owner Dashboard with headline numbers for new enquiries, real cost per enquiry, deals won, win rate and median first reply, a weekly chart of enquiries by source, and a sales funnel.
Demo dataOwner Dashboard. Brightway Aircon is a fictional company.

More goals

Know which ads bring sales Stop leads slipping through Cut wasted ad spend

Start with an Ads Check

A written audit of one Google Ads or Meta Ads account for S$490, from read-only access. No passwords needed. Want the AI Chatbot on your WhatsApp number? Join early access.

Book a 15-min call Join early access