Solutions by industry
Automotive workshops: from enquiry to booked-in car
A typical workflow for servicing and repair workshops, and where WorkLink fits in at each step.
A typical workflow, not a customer story.
Demo dataScreens from the WorkLink CRM demo, with a fictional company's data. Your pipeline stages and wording would be your own.
Where the work gets stuck
Hands full in the bay
Mechanics can't stop to answer every message.
Details scattered
Car model, problem and photos spread across chats and calls.
Estimates left hanging
Estimates sent, with no reminder to follow up.
Which ads bring cars in?
Enquiries are visible. Booked jobs by ad source are not.
Five steps, and where WorkLink fits
Every business is different. This is the common pattern, with the WorkLink product that helps at each step.
- 1
Step 1
A driver messages you
About servicing, a repair or an estimate, often with photos.
AI Chatbot replies on your number - 2
Step 2
You need the car and the problem
Model, year and what's wrong.
AI Chatbot collects the details - 3
Step 3
You give an estimate and a slot
A person usually takes over here.
Team Inbox: take over from the AI - 4
Step 4
The car is booked in
And the estimate or the next service needs a follow-up.
CRM: deal stage, tasks and reminders - 5
Step 5
You see what brought the job
Revenue by source and campaign.
Owner Dashboard
Three products, one line from enquiry to sale
A first reply without stopping work
The AI Chatbot answers common questions and collects the details.
- On your own number
- Hands over to staff
Estimates followed up
Each enquiry is a deal, with tasks for follow-ups.
- Stages you name
- Reminders
Jobs by ad source
See which sources and campaigns bring booked jobs.
- By source and campaign
- Every number opens its records
Click around the live demo
The live demo is the WorkLink CRM with a fictional company's data. Open any number on the Owner Dashboard to see the records behind it.
More industries
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